4 Platforms To Gain Customer Reviews

Given the fact that the importance of online reviews has gotten insanely important, you need to make sure that your potential customers can learn about you, doesn’t matter where they are doing their online research about making the purchase. In this blog post, we’re going to be talking about 4 different platforms to get customer reviews from.

 

1. Yelp

Several researchers found that Yelp was consumers’ highest trusted customer review panel in the United States. So you have to make sure that your business is registered on Yelp and that it is up-to-date.

Monitor the communication that is coming from this profile on a regular basis, this is simply because responsive business owners are highlighted with their average response time and response rate.

 

 

 

 

2. Facebook

We also recommend you to claim your business’ Facebook Page so that customers are able to look your business up on Facebook. Facebook is also a platform that takes note of responsiveness, so you have to make sure that the incoming messages are being replied on. The best way to get this done is to hire someone that will monitor all of the incoming messages and who will respond to all of those messages.

 

 

 

 

3. Google

Given the well-known fact that Google is the world’s biggest search engine, it’s a great idea to use Google My Business to claim your business. This way, your business will also be found on Google Maps by potential customers. Customers are also leaving their reviews on Google, which will appear right after potential customers searched your business up on Google.

 

 

 

 

4. Amazon

In case you’re an Amazon seller, you need to make sure to claim and customize your Amazon page. Amazon shows a lot of different results for different searches, so you definitely need to make sure that your page is telling the same business story as your website does. If a potential customer finds your brand as a result of an Amazon search, make sure your page is showing the highlights, product details, testimonials and most importantly: the reviews!

 

 

 

 

If you require further help or enquiries regarding any of our services, don’t hesitate to contact Snob Monkey. We will be happy to answer any questions you may have.

Email: contactus@snobmonkey.com

Telephone: 0800 368 9336

 

 

Written by: Danique Hoogewoonink